Effective Date: 02/12/2024
BR Sound, the trading name of James Dixon, is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR). This Privacy Statement explains how we collect, use, and safeguard your personal data when you visit our website or contact us through our enquiry forms.
1. Data Controller
BR Sound (James Dixon) is the data controller for the information collected through this website. If you have any questions about this Privacy Statement or how your data is handled, please contact us at:
Email: james@brsound.co.uk
Address: Flat 308, 21 West, Skypark Road, Bristol, BS3 3NA
2. Data We Collect
We collect minimal personal data to provide and improve our services. The data we collect includes:
- Cookies and Usage Data:
- Our website uses cookies to anonymously track usage data. This data includes details like pages visited, browser type, and session duration.
- The purpose of this tracking is to enhance user experience and improve the functionality of the website.
- Cookies do not identify you personally and are not linked to any personal data.
- Enquiry Information:
- When you submit an enquiry through our contact form, we collect the information you provide, such as your name, email address, and the details of your enquiry.
- This information is used solely to respond to and manage your enquiry.
3. Legal Basis for Processing
We process your data under the following legal bases:
- Legitimate Interests: To improve our website functionality through anonymous analytics.
- Consent: For the use of cookies, as applicable (see the Cookie Policy).
- Contractual Obligation: To respond to enquiries submitted via the contact form.
4. How We Use Your Data
We use your data for the following purposes:
- To improve and optimize our website through anonymous usage data.
- To handle and respond to enquiries submitted via the contact form.
We do not use your data for marketing purposes unless explicit consent has been obtained.
5. Sharing of Data
We do not sell, rent, or share your personal data with third parties except:
- When required by law or to comply with a legal obligation.
- With service providers who process data on our behalf (e.g., website hosting or analytics tools) under strict confidentiality agreements.
6. Data Retention
- Usage Data: Retained for a reasonable period to analyze trends and improve the website.
- Enquiry Information: Retained for as long as necessary to respond to and resolve your enquiry, after which it will be securely deleted.
7. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- The right to access your data.
- The right to correct inaccurate data.
- The right to request data deletion.
- The right to restrict or object to processing.
- The right to data portability.
- The right to withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us using the details provided above.
8. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
9. Cookies
For information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.
10. Updates to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in legal or regulatory requirements or our practices. The updated version will be posted on this page, and the effective date will be revised.
11. Complaints
If you have any concerns about how we handle your data, you may contact us directly. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113
By using our website, you acknowledge that you have read and understood this Privacy Statement.
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